Responsible Gaming is a concept that gaming and gambling operators, software suppliers and associated service providers need to uphold to ensure their offerings uphold the highest standards to ensure a fair and safe gaming experience that protects players from the adverse consequences of gaming and gambling. The majority of gambling and gaming codes now require operators to ensure land-based and online gambling services are offered in a responsible manner. Responsible gaming covers the areas of protecting vulnerable customers, the prevention of underage gambling, protection against fraudulent and criminal behaviour, ensuring information privacy, ensuring prompt and accurate customer payments, delivering a fair gaming experience, upholding ethical and responsible marketing, commitment to customer satisfaction and ensuring a secure, safe and reliable operating environment. Operators refers to both land-based (e.g. casinos, betting shops) and online or remote operators.
Best Practices for Responsible Gambling
Since we are aware every stakeholder in the iGaming industry is responsible for promoting an ethical gambling activity, we understand that our gaming software is directed to players who need to see these activities as a way of spending time in a relaxing manner.
- Gambling activities are supposed to be entertaining. That’s why online websites come with so much diversity in sportsbooks and online casinos.
- Online Gaming should not be considered as an easy way of making money.
- Players should not bet money they can’t afford losing. To avoid losing too much money, make sure your online website contains a mechanism that allows you to set the maximum sum of money to be placed on a bet in a certain period.
- Check and limit your time in the online medium. How much time do you spend online on gaming websites? If you are losing every day more than a few hours online, probably it is time to take a break from this activity for a while.
- Check and limit your online wins and losses. Since most gambling activities do contain a certain factor of randomness, players should check how much they win and how much they lose. In case they notice a negative frequency, they must decide if gambling activities are suitable for them. If they decide it is time for a break, players can use the “Self-Exclusion” option to close the account for a period (6 months, 1 year, 2 years, etc.).
Responsible Gambling Organisations
Perhaps the biggest and most recognizable responsible gambling organization for the UK. They provide support, information, advice, and free counselling for prevention and treatment of problem gambling. They have helped countless people get over their addiction and improve their quality of life.
This organization is quite similar to GamCare, as it spares no expense to promote and encourage responsibility in gambling. They offer counselling, information, help, and support to people who are prone to or suffering from gambling addiction.
Responsible Gambling Trust
This is a charity organisation, dedicated to ‘minimising gambling-related harm’. It is entirely funded by donations from the gambling industry. They use this money for education, prevention, and treatment of services, as well as to broaden the public understanding of gambling-related problems.
Gamblers Anonymous is a congregation of people who have, or used to have, gambling addiction problems. They support each other through knowledge, experience, and compassion, in order to better deal with their problems. Gamblers Anonymous is free of any membership fees – the only requirement for entering is the willingness to stop compulsive gambling.
This website is meant for people who reside outside of Great Britain. Gambling Therapy is a free online service, designed to provide help, support, and advice to people suffering from problem gambling. They have also developed a product called GamBlock, which is a software program to help problem gamblers. Other than that, they deal with recovery and support groups, and have trained and experienced coaches and support workers.
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